ProblemBad picture and sound quality

Change the channel

Adjust the DTH Antenna or check the HDMI/VGA


Problem: No picture or sound 

Change the channel.

Press the W/AV/HDMI  button

Check Cable connection

Adjust the DTH Antenna or check the HDMI/VGA


ProblemNo sound or sound is too low at maximum volume 

First, check the volume of units connected to your TV.

Adjust the TV volume accordingly.

Check sound adjustment(Volume and Mute)


Problem: No color, wrong colors or tints. 

Make sure the program is broadcast in colour. Select the picture menu, then adjust the colour or tint submenu to the proper value.


Problem: Picture rolls vertically. 

check all wire connections.


Problem: Blurred or snowy picture, distorted sound 

Check the direction, location and connections of your antenna. This interference is often due to the use of an indoor antenna.


Problem: Remote control malfunctions 

Replace the remote control batteries.

Check the battery terminals.

Remote is out of range, move close to TV

Confirm there is no obstructions between remote and TV

Make sure power cord is plugged in


Cleaning the LED Screen: When cleaning the LED panel, please pull out the power plug, use dry and soft and clean cloth to clean the dust on the screen and shell. In case of further cleaning for the screen, please use clean wet cloth. Do not use naphtha, thinner or similar liquids for cleaning.